IIM Bangalore's Publications


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Total No of Publication : 1618

“So what if ChatGPT wrote it?” multidisciplinary perspectives on opportunities, challenges and implications of generative conversational ai for research, practice and policy

  • Authors: Dwivedi Y.K., Kshetri N., Hughes L., Slade E.L., Jeyaraj A., Kar A.K., Baabdullah A.M., Koohang A., Raghavan V., Ahuja M., Albanna H., Albashrawi M.A., Al-Busaidi A.S., Balakrishnan J., Barlette Y., Basu S., Bose I., Brooks L., Buhalis D., Carter L., Chow
    Year: 2023 | IIM Bangalore
    Source: International Journal of Information Management
    DOI: 10.1016/j.ijinfomgt.2023.102642

Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the ...(Read Full Abstract)

“The old order Changeth!” building sustainable knowledge management post covid-19 pandemic

  • Authors: Dutta D., Vedak C., Sawant H.
    Year: 2023 | IIM Bangalore
    Source: VINE Journal of Information and Knowledge Management Systems
    DOI: 10.1108/VJIKMS-05-2022-0169

Purpose: The global pandemic and the resulting rapid and large-scale digitization changed the way firms recognized and understood knowledge curation and management. The changing nature of work and work systems necessitated changes in knowledge management (KM), some of which are likely to have a long...(Read Full Abstract)

A market value analysis of buyer-supplier relationship building awards

  • Authors: Verma N.K., Jha A.K., Bose I., Ngai E.W.T.
    Year: 2023 | IIM Bangalore
    Source: IEEE Transactions on Engineering Management
    DOI: 10.1109/TEM.2022.3230079

The purpose of this article is to study the signaling potential of “supplier awards” in creating shareholder value for the award-giving and the award-receiving firm. We use event study methodology with supplier awards as events that signal mutually beneficial buyer–supplier rela...(Read Full Abstract)

A new wolf in town? pump-and-dump manipulation in cryptocurrency markets

  • Authors: Dhawan A., Putniņš T.J.
    Year: 2023 | IIM Bangalore
    Source: Review of Finance
    DOI: 10.1093/rof/rfac051

We investigate the puzzle of widespread participation in cryptocurrency pump-and-dump manipulation schemes. Unlike stock market manipulators, cryptocurrency manipulators openly declare their intentions to pump specific coins, rather than trying to deceive investors. Puzzlingly, people join in despit...(Read Full Abstract)

Active and passive social media usage and depression among the elderly during covid-19: does race matter?

  • Authors: Chhatwani M., Mishra S.K., Rai H.
    Year: 2023 | IIM Bangalore
    Source: Behaviour and Information Technology
    DOI: 10.1080/0144929X.2022.2045359

Increasing depression and mental health problems among the elderly during the pandemic have become a grave concern. In the present study, we borrowed from the emotional contagion theory and examined the association between social media use (SMU) and depression among the elderly during the pandemic. ...(Read Full Abstract)

An optimization-based decision support tool for air cargo loading

  • Authors: Desai J., Srivathsan S., Lai W.Y., Li L., Yu C.
    Year: 2023 | IIM Bangalore
    Source: Computers and Industrial Engineering
    DOI: 10.1016/j.cie.2022.108816

In this research, we study the air cargo loading problem that aims to assign cargo containers to appropriate loading positions within a freight carrier aircraft. Here, as we deal with an aircraft that has been specially reconfigured into a freight aircraft from originally a passenger aircraft, this ...(Read Full Abstract)

Analysis of upstream pricing regulation and contract structure in an agriculture supply chain

  • Authors: Jain T., Hazra J., Cheng T.C.E.
    Year: 2023 | IIM Bangalore
    Source: Annals of Operations Research
    DOI: 10.1007/s10479-022-04902-1

Governments in developing countries tend to assess the contracting mechanisms in the agricultural sector to maximize farmer welfare. We analyze the impacts of certain contract structures (wholesale price and revenue sharing) in the setting where the upstream pricing is regulated for farmer welfare. ...(Read Full Abstract)

Analyzing airlines stock price volatility during covid-19 pandemic through internet search data

  • Authors: Deb S.
    Year: 2023 | IIM Bangalore
    Source: International Journal of Finance and Economics
    DOI: 10.1002/ijfe.2490

Recent Coronavirus pandemic has prompted many regulations which are affecting the stock market. Especially because of lockdown policies across the world, the airlines industry is suffering. We analyse the stock price movements of three major airlines companies using a new approach which leverages a ...(Read Full Abstract)

Augmented employee voice and employee engagement using artificial intelligence-enabled chatbots: a field study

  • Authors: Dutta D., Mishra S.K., Tyagi D.
    Year: 2023 | IIM Bangalore
    Source: International Journal of Human Resource Management
    DOI: 10.1080/09585192.2022.2085525

Employee engagement is critical for the sustenance of organizations. Scholars have highlighted that the employer-employee interaction is an essential mechanism that enhances employee engagement. The communicative and interactional features of AI applications in HRM allow for a personalized and indiv...(Read Full Abstract)

Biased teachers and gender gap in learning outcomes: evidence from India

We investigate the effect of stereotypical beliefs of teachers on cognitive and non-cognitive outcomes of secondary school students in two states of India. We measure teacher's bias through an index capturing teacher's subjective beliefs about the role of gender in academic performance. We tackle th...(Read Full Abstract)

Busy or poor: how time or money scarcity cues differentially impact purchase decisions regarding service firms

  • Authors: Malika M., Maheswaran D.
    Year: 2023 | IIM Bangalore
    Source: Journal of the Academy of Marketing Science
    DOI: 10.1007/s11747-022-00922-2

Our research uniquely shows that scarcity cues, when effectively managed by the service firms, can lead to favorable purchase decisions. We investigate how service firms that are scarce on time resource (busy) vs. money resource (poor) are perceived differentially on the two basic dimensions of soci...(Read Full Abstract)

Caste, gender, and intersectionality in stream choice: evidence from higher secondary education in India

We investigate how social identity, namely gender and caste, affects stream choice at the higher secondary level of schooling in India. The choice of science stream at this level is a crucial determinant of subsequent science, technology, engineering, and mathematics (STEM) education and labor marke...(Read Full Abstract)

Conceptualizing disability accommodation device acceptance by workgroups through a sociomaterial lens

  • Authors: Kulkarni M., Baldridge D., Swift M.
    Year: 2023 | IIM Bangalore
    Source: Equality, Diversity and Inclusion
    DOI: 10.1108/EDI-01-2022-0010

Purpose: The provision of accommodation devices is said to aid organizational inclusion of employees with a disability. However, devices that are meant to enable might only partially facilitate productivity, independence, and social inclusion if these devices are not accepted by the user's workgroup...(Read Full Abstract)

Covid-19 and corporate tax avoidance: international evidence

Governments across the globe initiated various tax reforms in the post- Global Financial Crisis period to rein in aggressive corporate tax avoidance for managing budget deficits. These developments created new realities in the international business environment by altering the costs and benefits of ...(Read Full Abstract)

Cross-cultural implications of linguistic future time reference and institutional uncertainty on social entrepreneurship

  • Authors: Hechavarría D.M., Brieger S.A., Levasseur L., Terjesen S.A.
    Year: 2023 | IIM Bangalore
    Source: Strategic Entrepreneurship Journal
    DOI: 10.1002/sej.1450

Research Summary: Using a sample of 205,792 individuals in 70 countries with 39 languages, this paper presents novel empirical evidence for how a language's future time reference, defined as the requirement that speakers mark time in the future, affects a speaker's likelihood of engaging in social e...(Read Full Abstract)

CSR, monitoring cost and firm performance during covid-19: balancing organizational legitimacy and agency cost

  • Authors: Yadav S., Srivastava J.
    Year: 2023 | IIM Bangalore
    Source: Accounting Research Journal
    DOI: 10.1108/ARJ-07-2021-0191

Purpose: COVID-19 induced uncertainty in the firms’ business transactions, financial markets and product-market competition, causing a severe organizational legitimacy crisis. Using the organizational legitimacy perspective and agency theory, this paper aims to study the relationship between prior...(Read Full Abstract)

Debunking fake ad claims: the moderating role of gender

  • Authors: Banerjee S., Rocereto J.F., Kwak H., Pandey A.
    Year: 2023 | IIM Bangalore
    Source: International Journal of Advertising
    DOI: 10.1080/02650487.2023.2171554

Countering ads with fake claims represent a significant challenge for marketers and policymakers. We show how gender can help better target debunking efforts toward fake ads. First, we find that females (vs. males) show higher sensitivity to debunking efforts toward fake ads, leading to less favorab...(Read Full Abstract)

Decision making under high complexity: a computational model for the science of muddling through

  • Authors: Yayavaram S., Chanda S.S.
    Year: 2023 | IIM Bangalore
    Source: Computational and Mathematical Organization Theory
    DOI: 10.1007/s10588-021-09354-9

It is well recognized that many organizations operate under situations of high complexity that arises from pervasive interdependencies between their decision elements. While prior work has discussed the benefits of low to moderate complexity, the literature on how to cope with high complexity is rel...(Read Full Abstract)

Deliberately causing brand confusion: state of the (unfair) art

  • Authors: Dugar A., Moorthi Y.L.R.
    Year: 2023 | IIM Bangalore
    Source: Business Perspectives and Research
    DOI: 10.1177/22785337211070380

Brand Confusion is a time-worn yet highly relevant topic for marketers, researchers, and regulatory agencies because colossal and ever-increasing number of legal cases on brand confusion have kept them interested in it. This study aims to provide a commentary on worldwide scientific literature on br...(Read Full Abstract)

Direct and indirect effects of beneficiary contact and supervisor support on service performance: does perceived external prestige matter?

  • Authors: Vittal R.S., Mishra S.K., Varma A.
    Year: 2023 | IIM Bangalore
    Source: British Journal of Management
    DOI: 10.1111/1467-8551.12606

Customers play a significant role in motivating frontline employees. However, little research has examined the impact of employees’ interactions with external beneficiaries in explaining service performance. In the present study, we borrowed from the job characteristics model and social exchange t...(Read Full Abstract)