The preference structure of consumers remains a perplexing issue for sharing platforms. This study aims to broaden the understanding of shared consumption (SC) adoption. It employed the theory of interpersonal behaviour (TIB) and the theory of planned behaviour (TPB) to propose a conceptual model integrating cognitive, affective and normative beliefs to explain sharing intention. A cross-sectional survey was conducted using a self-administered questionnaire to gather responses. Using partial least square structural equation modelling (PLS-SEM), the assessment of 298 valid responses revealed that economic incentives, normative beliefs, environmental concerns and perceived moral norms are significant predictors of sharing intention. The results of this study offer insights into the fact that consumers are cognizant of the sustainability concern and are ready to amend their consumption patterns driven by moral norms. Additionally, non-cognitive factors like freedom from ownership hassles and availability uncertainty influence sharing intention. The study's theoretical contributions include extending the application of TIB to shared consumption behaviour and integrating non-cognitive factors with TPB factors to understand shared consumption intention better. Accordingly, the study offers guidance to marketers for promoting shared consumption. © 2023 ERP Environment and John Wiley & Sons Ltd.

Obstacles and threats are common occurrences for entrepreneurs in their journey of starting and surviving a venture. These challenges often induce a fear of failure in entrepreneurs, sometimes affecting their mental well-being. Although coping literature lists several explicit mechanisms to mitigate the adverse impact of entrepreneurial fear of failure, empirical evidence suggesting the role of some intrinsic typical entrepreneurial characteristics such as overconfidence and optimism is missing from the extant knowledge bank. Our study joins those missing links by studying the role of entrepreneurs’ confidence elements—overconfidence and optimism in entrepreneurial fear of failure. We adopted stress appraisal theory and experience sampling methodology to explore the hypothesized relations. We triangulate our results with semi-structured interviews with entrepreneurs. Our findings reveal the positive side of entrepreneurs’ confidence in dealing with stress and fear of failure. Therefore, we contribute to the entrepreneurial well-being literature and provide a reason for practicing entrepreneurs to build on their confidence. © 2023 Indian Institute of Management Kozhikode.

The article reflects on moving workspaces into homes during and after the Covid-19-induced lockdown. In our qualitative research in India, we investigate the processes of place-making and redrawing of boundaries between paid and unpaid care work. Through interviews and autoethnographic reflections, we analyse the process of new workspace making. We examine the erasing of the home from the workspace where historical hierarchies of gender and caste mediated the (re) organising of work boundaries between paid knowledge and unpaid care work. The study is based in a context where social and physical infrastructure for paid knowledge work could not be assumed to be available in homes. The paper contributes to the literature on place-making with stories from a new context. © 2023 Informa UK Limited, trading as Taylor & Francis Group.

The article reflects on moving workspaces into homes during and after the Covid-19-induced lockdown. In our qualitative research in India, we investigate the processes of place-making and redrawing of boundaries between paid and unpaid care work. Through interviews and autoethnographic reflections, we analyse the process of new workspace making. We examine the erasing of the home from the workspace where historical hierarchies of gender and caste mediated the (re) organising of work boundaries between paid knowledge and unpaid care work. The study is based in a context where social and physical infrastructure for paid knowledge work could not be assumed to be available in homes. The paper contributes to the literature on place-making with stories from a new context. © 2023 Informa UK Limited, trading as Taylor & Francis Group.

The British enacted the Criminal Tribes Act in 1871 to control Indian society after the rebellion against colonial rule in 1857. By means of the Act, the British depicted entire communities and groups as hereditary criminals–without any substantive legal or incriminating evidence–using the concept of race, used in anthropology and anthropometry, and of caste. They termed the groups ‘tribes’ instead of ‘castes’ to evoke qualities of wildness and savagery in a way that the term ‘caste’ could not. The British also used the Act to term the tribes ‘criminal’. In ascribing criminality, they misinterpreted texts, folklore and proverbs, and they relied on the biased advice of upper caste elite native informants. This systematic sociopolitical and legal subjugation stigmatized, ostracized and impoverished many so-called lower-caste and tribal communities. Even 75 years after Independence and denotification of the ‘criminal’ status, these communities remain outcastes. This paper traces the making of the category of ‘criminal tribe’ in colonial times–by charting the discourses, practices, processes and legal landmarks that led to the enactment, subsequent amendments and, finally, repeal of the Criminal Tribes Act, 1871–and its afterlife in postcolonial India. The paper argues that although the category of ‘criminal caste’ did exist before colonial times, the British colonialists applied the category of ‘tribe’ to the criminal castes for rhetorical and administrative purposes, and that the socio-legal construction of criminal tribes happened through a concatenation of contradictory notions that made the label of ‘criminal tribe’ a patchwork of mutually untenable discourses. © 2023 Informa UK Limited, trading as Taylor & Francis Group.

Social media is a powerful medium for brands to engage with their consumers, especially during a public health crisis (PHC) when consumers are under duress. However, the impact of social media brand messages on consumer responses during a PHC is under-researched. Accordingly, this paper examines the brand message appeals that enhance online consumer response during a recent PHC in form of the COVID-19 pandemic. Four message appeals – emotional, rational, moral, and no-crisis – are proposed. The online consumer response to the messages with those appeals is measured by likes and shares. The variation of the effect across brands that sell essential and non-essential products/services are also examined. Following an exploratory study that examines 100 brand tweets to confirm the presence of the proposed message appeals, a total of 26,362 brand tweets on Twitter are collected and empirically analysed. © 2022 Elsevier Inc.

Social media is a powerful medium for brands to engage with their consumers, especially during a public health crisis (PHC) when consumers are under duress. However, the impact of social media brand messages on consumer responses during a PHC is under-researched. Accordingly, this paper examines the brand message appeals that enhance online consumer response during a recent PHC in form of the COVID-19 pandemic. Four message appeals – emotional, rational, moral, and no-crisis – are proposed. The online consumer response to the messages with those appeals is measured by likes and shares. The variation of the effect across brands that sell essential and non-essential products/services are also examined. Following an exploratory study that examines 100 brand tweets to confirm the presence of the proposed message appeals, a total of 26,362 brand tweets on Twitter are collected and empirically analysed. © 2022 Elsevier Inc.

Integration of diverse technologies fuels business-model transformation, evolving new applications. Industry 4.0 utilizes emerging-technologies like IoT, AI to make next-generation manufacturing-processes more efficient and agile. Cyber physical systems (CPS) augmented with social, thinking technologies effectuate cyber physical social thinking systems (CPST). Distributed Ledger Technologies (DLT) like Blockchain are synergistic with architectural-elements of such industry-blueprints. Extant literature explores contextual-roles of distinct technology-components as-well-as their limited-combinations; clearly necessitating consideration of integrated-applications. This contemporary conceptual paper: (i) concisely analyses potential-synergies amongst Blockchain, CPST technologies; (ii) proposes novel integrated architecture; (iii) outlines underlying challenges, opportunities and performance considerations; bearing benefits beyond traditional-ecosystems to societal-stakeholders. © 2021 Informa UK Limited, trading as Taylor & Francis Group.

Purpose: The purpose of this paper is twofold, first is to conceptualize the role of “psychological danger” and the consequent “interpersonal distrust” as the cause of knowledge hiding in organizations. Second, it proposes the role of “compassion” training to tackle this challenge to knowledge hiding. Thus, the overall idea contributes to the ongoing conversation on knowledge hiding and provides new insights into tackling the same. Design/methodology: This paper uses an integrative review technique to conceptualize the proposed relationships for model development. Extant work on knowledge hiding and its antecedents were reviewed to propose the new antecedents and outline how the compassion training may help combat the challenge posed. A theoretical lens of social exchange theory forms the basis for the proposed relationship. Findings: This study forwards the reasons for knowledge hiding and the ways to tackle it. We observe that “psychological danger” (opposite of psychological safety) might lead to an interpersonal distrust between employees, and this may finally lead to knowledge hiding behavior. This interpersonal transaction leading to hiding behavior could be regulated by the compassion developed in an employee via training. Originality: Although the research on “knowledge hiding” is progressing, there is still a lack of focus on findings answers to the challenges of the way “knowledge hiding” behavior is triggered. This study is unique in its proposal of an organizational intervention of “compassion” to tackle knowledge hiding. Research implications: This study proposes a new set of antecedents to the knowledge hiding behavior. It also conceptualizes a moderated mediation model that could be tested in future research. Future studies may employ an intervention-based experimental or longitudinal survey research to study the proposed relationship. Practical implications: This research takes cognizance of the challenge organizations face due to knowledge hiding behavior and how it degrades the knowledge management systems. It proposes that if employees are provided with compassion training, it may help check the issue of “knowledge hiding”. © 2022, Emerald Publishing Limited.

Purpose: This paper aims to focus on compliance of workplace sexual harassment-related provisions under Indian companies and securities law, based on an empirical analysis of companies’ sexual harassment-related disclosures contained within their directors’ annual reports (ARs). Specifically, sections devoted to sexual harassment-related disclosures, inbuilt within directors’ ARs for the financial year 2019–2020 for a selected sample of companies listed under the National Stock Exchange, have been analysed. Design/methodology/approach: To examine the nature of companies’ disclosures to demonstrate their compliance with statutory requirements under the POSH law, aligned with the Companies (Accounts) Rules, 2014 and Securities and Exchange Board of India’s regulations, an empirical-based, descriptive content analysis of ARs of 200 listed companies were used. Findings: This study primarily finds that the majority of companies from the sample have disclosed to have prepared a corporate-level policy, as required under the POSH law. As also required under the POSH law, companies, reportedly, have constituted an Internal Complaints Committee to adjudicate and dispose of incidents related to sexual misconduct reported at their workplaces. However, companies lack in disclosing qualitative information, with sufficient detail, on many important aspects related to prevention and resolution of reported cases of workplace sexual harassment. Originality/value: This paper adds to the broader narrative of the lacunae within the disclosure and reporting requirements on enhancing the liabilities of the companies to prevent and address sexual harassment under India’s corporate and securities regulations. © 2023, Emerald Publishing Limited.

Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organisations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT's capabilities to enhance productivity and suggest that it is likely to offer significant gains in the banking, hospitality and tourism, and information technology industries, and enhance business activities, such as management and marketing. Nevertheless, they also consider its limitations, disruptions to practices, threats to privacy and security, and consequences of biases, misuse, and misinformation. However, opinion is split on whether ChatGPT's use should be restricted or legislated. Drawing on these contributions, the article identifies questions requiring further research across three thematic areas: knowledge, transparency, and ethics; digital transformation of organisations and societies; and teaching, learning, and scholarly research. The avenues for further research include: identifying skills, resources, and capabilities needed to handle generative AI; examining biases of generative AI attributable to training datasets and processes; exploring business and societal contexts best suited for generative AI implementation; determining optimal combinations of human and generative AI for various tasks; identifying ways to assess accuracy of text produced by generative AI; and uncovering the ethical and legal issues in using generative AI across different contexts. © 2023 The Authors

Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organisations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT's capabilities to enhance productivity and suggest that it is likely to offer significant gains in the banking, hospitality and tourism, and information technology industries, and enhance business activities, such as management and marketing. Nevertheless, they also consider its limitations, disruptions to practices, threats to privacy and security, and consequences of biases, misuse, and misinformation. However, opinion is split on whether ChatGPT's use should be restricted or legislated. Drawing on these contributions, the article identifies questions requiring further research across three thematic areas: knowledge, transparency, and ethics; digital transformation of organisations and societies; and teaching, learning, and scholarly research. The avenues for further research include: identifying skills, resources, and capabilities needed to handle generative AI; examining biases of generative AI attributable to training datasets and processes; exploring business and societal contexts best suited for generative AI implementation; determining optimal combinations of human and generative AI for various tasks; identifying ways to assess accuracy of text produced by generative AI; and uncovering the ethical and legal issues in using generative AI across different contexts. © 2023 The Authors

This case details the evolution of the Hyperlocal Grocery Delivery Industry in India and a comparative analysis between Dunzo and Blinkit. The case describes the macro and industry level imperatives, growth drivers and competitive dynamics, and the resultant evolution of alternate business models. In an emerging economy context traditionally characterized by institutional voids, technological and infrastructural challenges, and a lack of entrepreneurial resources, the evolution, proliferation, and growth of the Hyperlocal Delivery business model makes for an intriguing story. We intend to make readers aware of the industry dynamics and allow them to use strategy, technological innovation, and the fundamentals of platform businesses frameworks from strategy, innovation, and platform businesses domains to evaluate the value proposition and offering that these firms have for consumers and the operational model to craft winning strategies in this emerging industry. © Association for Information Technology Trust 2023.

Purpose: The global pandemic and the resulting rapid and large-scale digitization changed the way firms recognized and understood knowledge curation and management. The changing nature of work and work systems necessitated changes in knowledge management (KM), some of which are likely to have a long-term impact. Using the lens of technology in practice, the purpose of this study is to examine the impact of technology agency on KM structures and practices that evolved across five knowledge-intensive global organizations. This study then argues that sustainable knowledge management (SKM) systems evolve in specific contexts. Design/methodology/approach: This study adopts a qualitative case study design to examine five multinational knowledge-intensive global organizations’ KM systems and practices across diverse industry sectors. Findings: Based on the findings, the authors develop SKM systems and practices model relevant to a post-pandemic organizational context. The authors argue that KM digitization and adoption support socialization in knowledge sharing. Further formalization through organizational enabling systems aids the externalization of knowledge sharing. Deliberate practices promoted with leadership support are likely to sustain in the post-COVID era. Further, organizations that evolved ad-hoc or idiosyncratic approaches to managing hybrid working are more likely to revert to legacy KM systems. The authors eventually theorize about the socialization of human-to-human and technology-mediated human interactions and develop the three emerging SKM structures. Originality/value: This study contributed to practitioners and researchers by developing the various tenets of SKM. © 2022, Emerald Publishing Limited.

Purpose: The global pandemic and the resulting rapid and large-scale digitization changed the way firms recognized and understood knowledge curation and management. The changing nature of work and work systems necessitated changes in knowledge management (KM), some of which are likely to have a long-term impact. Using the lens of technology in practice, the purpose of this study is to examine the impact of technology agency on KM structures and practices that evolved across five knowledge-intensive global organizations. This study then argues that sustainable knowledge management (SKM) systems evolve in specific contexts. Design/methodology/approach: This study adopts a qualitative case study design to examine five multinational knowledge-intensive global organizations’ KM systems and practices across diverse industry sectors. Findings: Based on the findings, the authors develop SKM systems and practices model relevant to a post-pandemic organizational context. The authors argue that KM digitization and adoption support socialization in knowledge sharing. Further formalization through organizational enabling systems aids the externalization of knowledge sharing. Deliberate practices promoted with leadership support are likely to sustain in the post-COVID era. Further, organizations that evolved ad-hoc or idiosyncratic approaches to managing hybrid working are more likely to revert to legacy KM systems. The authors eventually theorize about the socialization of human-to-human and technology-mediated human interactions and develop the three emerging SKM structures. Originality/value: This study contributed to practitioners and researchers by developing the various tenets of SKM. © 2022, Emerald Publishing Limited.

Purpose: This study aims to examines how renaming music festivals with brand names affect festivalgoers' purchase intention in a Southwestern European country. Design/methodology/approach: This study uses 291 festivalgoers' responses attending five music festivals in a Southwestern European country with structural equation modeling. Findings: The study shows that the brand experience at the music festival directly influences brand attitude, which in turn positively influences purchase intention. The results also show the direct impact of event-sponsor fit on brand image transfer (BIT), positively affecting purchase intention. Research limitations/implications: The study examined only five music festivals in a Southwestern European country. Further studies can investigate multiple music festivals in different geographic regions. Four of the five sponsoring brands of the music festivals are telecommunication operators. Also, this study did not explore the differences in the effect of destination image, artist image and festivalgoers' attachment to music festivals. Practical implications: The brand sponsorship of music festivals should ensure the event-sponsor fit to impact BIT and purchase intention positively. A synergy between events and sponsors must be created to involve consumers with the brands. Originality/value: This study uses congruity theory in a music festival setting. The investigation is unique as it is conducted at five music festivals in a Southwestern European country. © 2023, Emerald Publishing Limited.

Using the Lefebvrian triad, we explore spatial organizing of classed-gendered work and working bodies in a cafe space that emerges from urbanized claims of empowering “rural poor women” to become entrepreneurs by employing them in a cafe. Our critical-interpretive ethnography analyses the process of installing a neoliberal-managerial path along which foodwork and working bodies are hierarchized and disciplined, creating spatialized hegemonic gendered positionalities interlaced with elite urban-working class rural binaries. The womanized workers came to embody the binaries and the dialectical contradictions they created, yet performing alternative femininities in the free spaces and times in the cafe. © 2023 John Wiley & Sons Ltd.

Using the Lefebvrian triad, we explore spatial organizing of classed-gendered work and working bodies in a cafe space that emerges from urbanized claims of empowering “rural poor women” to become entrepreneurs by employing them in a cafe. Our critical-interpretive ethnography analyses the process of installing a neoliberal-managerial path along which foodwork and working bodies are hierarchized and disciplined, creating spatialized hegemonic gendered positionalities interlaced with elite urban-working class rural binaries. The womanized workers came to embody the binaries and the dialectical contradictions they created, yet performing alternative femininities in the free spaces and times in the cafe. © 2023 John Wiley & Sons Ltd.

One of the innovative alternatives to the traditional cooperative structure has been the new generation cooperatives or cooperative companies, known as producer companies (PCs) in India since the early 2000s. This paper examines the impact of PCs on the member farmer livelihoods, which is not well studied, with the help of member and non-member farmer interview survey in the Indian state of West Bengal. It is found that though the PCs were inclusive of small farmers in their membership, the PC interface with members for farm inputs was not very strong and the output linkage was poor, reaching only a small proportion of member farmers. The Sufal Bangla public supermarket franchise by some PCs was found to make a large difference to the PC performance and its impact on member farmers. The small size of membership in most case study PCs hindered the equity size, leading to working capital and market interface constraints. Therefore, it is important to encourage members to contribute more equity and to reward their output linkage. © 2023 Edgard Milhaud Foundation.

This article examines the rationale and experience of Farmer Producer Companies (FPCs) in the context of their promotion and public funding on a large scale. Simultaneously, corporate players have been provided a larger and free space under the APLM and CF&S Acts of 2017 and 2018, respectively. At the state level, the agricultural market reforms started with the model APMC Act of 2003, and the Producer Companies Act was passed in 2002. India is the second Asian country after Sri Lanka (where they mostly failed) to try this hybrid form of producer organisation. Based on empirical evidence from across states, the article assesses their (FPCs’) physical and financial performance and impact and examines their market interface to improve farmer incomes by creating a producer agency. It dwells on their experiences with corporate players/buyers and their own efforts to create alternative market mechanisms to connect small farmers effectively with modern mainstream or alternative markets. © 2022 Indian Sociological Society.